Publix cracks down on pet policy

Publix cracking down on pet policy. (WPEC)

WEST PALM BEACH, Fla. (WPEC) - A popular grocery chain is cracking down on its pet policy.

When walking into Publix, shoppers will now come across a sign reading, "For food safety reasons, only service animals that are specifically trained to aid a person with disabilities are permitted within the store. Service animals are not permitted to sit or ride in shopping carts."

Publix sent CBS12 this statement:

Our policy on service animals in our stores has not changed. In an effort to raise awareness and understanding, the decision was made to post this note as a reminder. Publix is an associate-owned company that cares about its customers, and it is important for us to create a pleasant shopping environment. Service animals are covered under the ADA. Therapy animals and emotional support animals are not part of this legislation.

People like Stephanie Bennett agree with the policy.

"It’s just not cleanly," Bennett said. "I wouldn’t want to shop at a place that had a dog sitting in a cart where I’m going to then use the cart the next time and put the meat choices and produce choices."

However, other shoppers disagree. Robert Mccallum shared, "I honestly think they should be let anywhere. Service dogs help people with a number of different things. And I think it’s wrong for them to stop it."

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