Scammers spoofing PayPal emails
WEST PALM BEACH, Fla. (CBS12) —
It’s never been easier to buy and sell items online, and PayPal is one of the most popular ways to send and receive payments. But scammers are getting sophisticated, and mimicking PayPal emails to trick buyers.
Indica Mosley is one of the victims of this PayPal scam.
“It just blows my mind that everything was fake,” said Mosley.
Mosley and her brother tried to make extra money online by selling a collection of high-end sneakers with an estimated worth of $3,000. Shortly after listing all 23 pairs on the app Bump!, Mosley got a notification that there was an interested buyer. That buyer suggested they use the PayPal app instead, to avoid a $180 fee on Bump! Mosley agreed, and when she got what she thought was an email confirming payment for the sneakers, put them in the mail and paid more than $100 in FedEx fees to ship them.
The email she received stated “You’ve got money,” and at first glance, looked like a legitimate email from PayPal. But Mosley realized something was wrong when there wasn’t any money showing up in her account. She tried messaging the buyer and appealing to PayPal, but it was too late. She had already mailed the sneakers, and lost an opportunity to make thousands of dollars.
Steve Bernas, CEO of the Better Business Bureau, said the scam is becoming widespread.
A cyber security expert said there is a red flag in the fake PayPal email that everyone should look for: the fake email came from and @mail.com address. If it’s real, it will come from @paypal.com.
Mosley said when she spoke to a PayPal representative, she was told there was nothing the company could do to help her.
A representative from PayPal confirmed to CBS News that the email sent to Mosley was fake, and referred us to the security section of PayPal’s website. The company did not respond to questions about how scammers could be hurting PayPal’s reputation.