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FPL: Matthew could cut power to up to 2.5 million customers

FPL: Matthew could cut power to up to 2.5 million customers. (MGN Online / Pixabay )

As many as 2.5 million Florida Power & Light Company customers could lose power as a result of Hurricane Matthew, the utility said Thursday.


As part of its efforts to help customers prepare for the storm, FPL took an unprecedented step – making automated “robocalls” to nearly 3 million customers that were under a tropical storm watch or higher.

FPL said some customers may experience more than one outage during the storm.

Eric Silagy, president and CEO of FPL, said in a news release:

We understand the anxiety many of our customers are feeling at this moment and want to reassure them that we’re ready to respond. We’re deploying more resources pre-storm than ever before. During the past 24 hours, we have significantly increased our restoration team, including additional reinforcements from out of state with workers from as far west as Texas and as far north as Massachusetts.

Silagy said FPL has a workforce of more than 12,000 to respond to the storm.

As long as conditions are safe, crews will be working to restore power as the first bands of severe weather hit and will be on the job around the clock after the storm clears until power is fully restored, he said.

Customers who need information from FPL or need to report a downed power line can call 1-800-4OUTAGE (1-800-468-8243).

Customers who see downed power lines should also call 911. Track outages on the FPL website.

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