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Teddy's owner wants a change in Petco policies

Teddy the dog is receiving emergency care at a veterinarian. (WPEC)

Teddy, the Maltese mix, stolen from the Petco in Legacy Place in Palm Beach Gardens Saturday, has been found and is recovering at a veterinary clinic.

Police found the dog early Tuesday morning and have arrested 48 year old Heather Ryan for grand theft in the incident.

According to police, when they found her she was walking Teddy around Legacy Place in Palm Beach Gardens.

Veterinarian Lora Howell who is treating Teddy said it’s touch and go.

“He’s lucky to be alive after everything he’s gone through,” Howell.

He missed more than four insulin shots and is severely dehydrated.

Howell said it doesn’t appear anyone fed or gave Teddy any water.

“I can’t imagine him panicking and not knowing where he was,” said Teddy’s owner Tara Cameron-Harris.

Police have yet to say why Ryan took Teddy.

Petco released a statement that reads:

We’re so happy that Teddy was found and safely reunited with his family, and we’re doing everything we can to help them recover from this distressing experience. We’re continuing our thorough investigation of the situation, reinforcing the critical importance of adhering to all of our pet safety policies and procedures with our partners, and looking into any potential measures that may prevent this from happening again.

“We’d still like them to release the policy information. What they have at least so we could know maybe this Petco didn’t follow procedures or if there wasn’t a procedure in place for a pick up or a drop off,” said Cameron-Harris.

CBS12 asked Petco what exactly their policy is when it comes to a customer picking up a dog from the groomer, but have yet to hear back.

“My girlfriend said this morning you have to have a library card to check out a book. You should have an ID to check out a dog,” said Cameron-Harris.

She would like to see Petco implement new procedures that include checking ID and writing that information down.

“We want to make sure that if someone mistakenly picks up a dog that isn’t there’s it would be easy for police to say hey guess what this is their information we can contact them and move quickly,” said Cameron-Harris.

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