Consumer Reports: Fighting robocalls
WEST PALM BEACH, Fla. (CBS12) —
Annoying robocalls are getting worse.
At least 62 percent of AT&T, CenturyLink and Verizon customers report receiving six or more robocalls per week.
Now, consumers are getting even more of these aggravating messages.
"We're hearing about ringless voicemail, where calls are directly deposited into consumers voice mail boxes without the phone ever ringing," Consumer Reports Money Editor Margot Gillman said. "They can fill up your voicemail inbox and block important messages, which is why we believe it's important that consumers have protections from them."
Phone carriers are now offering different tools to help for calls that don't bypass the ring.
At&T has a free app for its customers that automatically blocks scam calls for iPhones 6 and higher and Androids that can use AT&T HD Voice.
T-Mobile is offering free scam call-blocking, while Sprint and Verizon have apps that display the caller's name on your incoming screen for callers not already in your contacts list.
Verizon has also made it easier to sign up with the popular robocall blocker, No-mo-robo.
Consumer Reports recommends that consumers closely read the terms and conditions when signing up and what kind of information they're willing to disclose to prevent robocalls.